Indica Vista shouldn't & doesn't CHANGE EVERYTHING

The commercials say CHANGES EVERYTHING. How come? The car's called Indica Vista. Firstly, the name is the same apart from the addition of Vista. The design is inspired (in fact, is an improvement of) by the original Indica design. And it still offers the same thing that Indica offered: Space.

What's the need to CHANGE EVERYTHING? Perhaps the folks at Tata do not want to keep Indica attached to taxis. Perhaps they are not happy with the perception of Indica as it stands now - that of a spacious but inexpensive small car. But the ironically they are using the same name: Indica (perhaps to leverage the name). So how does it CHANGE EVERYTHING? At least not the perception of brand Indica.

But, what if it does? What if the consumers do come to believe CHANGES EVERYTHING? Yes, of course the price has gone up. The design has become better but then perhaps it's not really that great when compared to other brands in the segment. The argument can go on. But what Tata might end up losing the strong positioning of MORE CAR PER CAR. Yes, that's what Indica is. That's what sold Indica in spite of all the problems.

On Indian roads, size of the car really matters. Small cars won't lose favour for a long long time to come. But with that the requirement for adequate space is also not going to go away. MORE CAR PER CAR is what made Indica, is what gave Tata a foothold in the India car market. Invaluable and lasting position!

Tata had better not change anything. Simply make the same thing better.

Delhi 6 - a case of loss of focus

Many movie reviewers have pointed it out correctly - Rakeysh Omprakash Mehra's heart is at the right place but there's a lot more to be desired. By 'more' I think they are talking about execution quality perhaps.

I would say the movie needed a little less. It needed:

1. fewer eccentric characters
2. fewer types of music
3. fewer visual themes
   
4. fewer social issues
   
5. fewer narrative themes / metaphors
   

Though the movie was breathtaking in individual bits and parts, though all the actors did justice to their characters, though the settings were amazing, there was a lot to contend with for the audience and therefore, while every issue was relevant, the impact wasn't as forceful as one would expect.

The movie felt like a collage of great visuals, good music and good performances. But that's what spoilt it for Delhi-6. The task of weaving them seamlessly wasn't a simple one; they were brought together eventually in quite a style but not with the required intensity.

The movie would have been far better made had there been a simple focus on the Abhishek-Sonam relationship with a backdrop of Hindu-Muslim tensions and mediated by the incident/metaphor of Kaala Bandar. The distracting visuals, music, characters would have automatically fallen in place.

Rare is a case where almost all the parts are perfect but the whole is less than perfect. Such is the perfection of each part that each one of it should ideally stand on its own and be converted into a separate movie.

Think about it. Does not each of the issues highlighted deserve a movie in itself? If that's the case, why complicate matters by mixing it all up in just one movie.

Photo courtesy: www.planetbollywood.com

Junior should not attach with Chyawan should not attach with Granules

That's a rather strange title to begin with. But not stranger than Dabur's strategy. I happened to see a full-page ad for Dabur ChyawanJunior

Chyawanprash has always associated with Dabur. Chyawanprash is not a Dabur brand though; it's an old recipe based on Indian scriptures. And therefore many other players in the market use the name in branding their products. You have Baidyanath Chyawanprash, Himani Sona Chandi Chyawanprash, etc.

What is Chyawanprash? A dark, brownish/blackish paste-like mixture of edible herbs in specified quantities. What's the benefit? Many benefits. It is said to provide one with many nutrients for one's over-all health. Okay, is there any problem with the product? Not really, just that children/youngsters don't find it tasty enough or good-looking enough to consume.

So, what did Dabur do? Converted the ugly looking, odd tasting paste into liquid (especially milk) soluble granules. So of course, the idea is children could have it with milk. But wait a minute. What do children have with milk? Complan, Horlicks, Bournvita... What do these brands do? They also help in growth and developing intelligence. And they taste great. Suddenly the product (Chyawanprash) which stood as a distinct category is now in direct competition with global brands and on their turf. The battle would be interesting.

So, what could be the future of Chyawanprash granules? More specifically, now that Dabur has branded it ChyawanJunior and described the product as Chyawanprash Granules, what could be said about the strategy?

1. In the first instance, on hearing or seeing the name ChyawanJunior, one would think that it's a special Chyawanprash for youngsters.
2. On a little more thought, one who has tasted Chyawanprash could get sceptical of the taste of the new product. One can say that Chyawanprash tastes the way it does because it is made of certain types of herbs. Now if the taste has changed, there's a question: has the mixture changed too? And if the mixture has changed, will it be still be so effective? How is it that Chyawanprash paste suddenly gets converted into granules? The credibility about the effectiveness of the new product could be doubtful.
   
3. For the ones who've never ever tasted Chyawanprash in life, it is immaterial whether the product is called Chyawan or not. It could as easily be called something else.
4. So, is ChyawanJunior a 'cool' name? The first part of the name might not sound as cool to the youngsters.
5. The name Chyawan also succeeds in confusing coz apart from products of other players with similar brand names, Dabur itself has Chyawanprash, Chyawanprakash, Chyawanshakti and now, ChyawanJunior!
   

It seems that Dabur could be worried about low acceptability of Chyawanprash paste among the youngsters of today. While repositioning was an option, Dabur chose the path of product innovation. It developed a new form of Chyawanprash. However, for the new form it chose to leverage on the name of the earlier product. If the earlier product was low on acceptability or was on its way down in terms of sales, then making the new product ride on former's name might not yield result. And even if the earlier products were doing well and Dabur needed to increase the market, the riding on the former's name might not yield a great deal since it might be perceived as just another variant instead of a different product altogether.

Dabur and other players in the market seem to have lost an important opportunity to create a new category.

Yamaha into scooters?!

A bikeindia.in report says that Yamaha is launching scooters in India. Scooters! Yes, scooters!

Okay, how do people in India perceive Yamaha? Performance bikes, right?

Has Yamaha done well in India? Not really. It just seems to be coming back on track. But has it? Not really, sales have to prove it yet.

What is Yamaha's market share in India? Barely 5%. Can it play the offensive game? Not really. But given it muscle it can at least adopt a flanking strategy. Is it doing that? Yes. Has it met with some success? Yes. What should be the next move? Capitalize by pushing further with the flanking strategy and perhaps go on the offensive.

So, what does it do? Launch tiny scooters! What'll happen? Your guess is as good as mine.

Yamaha needs to focus for the moment instead of getting distracted by launching products totally unrelated to the current perception of Yamaha. Otherwise, it could be staring down into yet another empty well.

Life's a journey. So is building a brand. Accidents happen!

Some time back I saw a few Samsonite outdoor hoardings advertising their range of shoes. These ads made me curious and when I visited malls I made it a point to visit Samsonite outlets. The shoes were impressive to say the least. However, that they are from Samsonite the brand made me a little uneasy. Tough to imagine a situation when I would say that I'm wearing Samsonites!

Brand extensions can often prove dangerous. I was just going through some articles to understand what made the company think of launching shoes under the Samsonite brand. And this is what the president, Samsonite South Asia, said in an article: “We are diversifying from a luggage to a lifestyle brand and may look at an entry into travel-related categories like eyewear, perfumeries and watches in future. The company is hoping the strategy would help it reduce its reliance on the luggage business."

What's happened at Samsonite is that they've confused 'company' with the 'brand'. The company can diversify into other categories but not necessarily the brand. Out here it seems that the brand and the company are considered the same. Look at the statements again:

We are diversifying from a luggage to a lifestyle brand and may look at an entry into travel-related categories like eyewear, perfumeries and watches in future. The company is hoping the strategy would help it reduce its reliance on the luggage business.

Samsonite is a brand and it happens to be the name of the company as well. However, for the consumer, Samsonite means high quality leather bags and suitcases. Now if the company says Samsonite means travel, does the consumer say Samsonite is 'travel'? No way! Travel is an act, an abstract concept. Or, does the consumer think Samsonite means travel-related accessories? Does the existing strongly-entrenched perception of Samsonite play no role? Does the consumer understand that the company wants to reduce its reliance on the luggage business? No way! The only thing that he remembers is that Samsonite stands for high quality leather bags and suitcases and that's why he buys Samsonite.

Also, the power of the brand has been undermined because the marketing think-tank has given into certain concepts like 'lifestyle'. Let me explain this further. What is 'lifestyle'? When you buy a Samsonite bag, do you say to yourself that you've bought a lifestyle brand? Does the consumer understand 'lifestyle brand'? Lifestyle, whatever it means, is a term internal to the marketing think-tank not to the consumer. His interpretation and use of the term 'lifestyle' is quite different. If Samsonite becomes a lifestyle brand, for the consumer it means almost nothing.

If Samsonite introduces products like shoes, eyewear, perfumeries and watches under the pretext that the brand stands for 'travel' and 'lifestyle', and spends heavily on letting the consumers know that Samsonite is 'travel' and Samsonite is bags, suitcases, shoes, eyewear, etc. etc. then it might succeed in confusing the consumer in addition to eroding the brand's current position.

Building a brand is a journey. Journeys could be fatal, when you drive thinking you own the vehicle and you own the terrain. Beware, accident-prone zone!

The power of a name and the need for change

I maintain another blog called FULL TANK. Being a professional in the field of marketing communications and an avid observer of the process of branding, I've always felt that choosing a good name is extremely crucial. Laura Ries has changed the name of the her blog. And these are her thoughts on the change.

I appreciate the candid confessions. It triggered a thought about one of my blogs mentioned above. To begin with, my blog was just another blog. It was a record of my thoughts on very many things. Cricket, Motorcycles, Beauty, Mumbai, India, etc. I observed that I was writing more about two-wheelers. Not just quantitatively but also qualitatively. So I decided to narrow my focus for the blog on two-wheelers and record my thoughts on other things by creating other blogs like FORK (on brands and businesses), Profss Drums (on education, policy-making and governance), etc.

Over the months, I've changed the name of my first blog many a time depending on my mood. Firstly I named it Indusbeats, then Slumberic Memoirs Of an MBA, later disstraction, and then thrillon2wheels, and finally settling for Full Tank. My impatience and a thirst for something more interesting every now and then also played a part in changing names so frequently.

Just when I felt fairly convinced that I had chosen an apt name Full Tank for my blog on two-wheelers, this article by Laura Ries gives me other thoughts. What does Full Tank mean? What does it connote/signify? Many things. Passion for motorcycling, cruisers, perhaps big bikes, etc. Importantly it also signifies the object that holds fuel (petrol, to be more specific) in a motorcycle/ two-wheeler. So what happens if tomorrow the world changes and most of the two-wheelers are battery-powered? Will there be a Full Tank? Will the name make sense? I know for the moment the name's just good. But tomorrow...

So? I'm not gonna change the name yet again :) though I did feel the temptation when I was reading the article. My only point here is to discuss the importance of the process of naming and the power a name (or a brand name) possesses.

What's your brand name?

Smokin' Joe's Might Smoke It All!

Smokin Joe's is India's homegrown Pizza brand. And seems to be doing well. Says 'Fresh Pizzas'. Seemingly a me-too brand (following in the footsteps of Dominos), it differentiates because it offers good pizzas but at a lower price than the brand it's following.

Having tasted success, this Joe seems to have grand plans. Like? Smokin Lees! What? Yes, a brand positioned to offer Home-delivered Chinese food. There are quite a few question marks here.

1. Has Smokin' Joe's exhausted all the possibilities of growing the Pizza brand? I don't think so. So if growth opportunities exist, why shift focus from a growing the brand to launching another brand?
2. Has Smokin' Joe's studied the Pizza brands worldwide, especially the biggies like Pizza Hut and Dominos? Why didn't these two brands extend themselves into any other food category? Don't they have more understanding and wherewithal to undertake an initiative like that?
   
3. What does Smokin' Joe's stand for? How does Smokin' Lee's does justice the established brand? When the brands are meant for two different categories of food (and also, when the promises 'seem' different), why is there such a similarity in names?

Smokin' Joe's might end up undo a lot of good work that's gone behind the first brand. Firstly, it shouldn't have taken a chance to shift its focus from the Pizza category. Secondly, even it were to expand in other territories like Chinese Food, the name and the positioning deserved more thought.

Look at the name Smokin' Joe's and the way it is rendered as part of the logo. It reminds you of the wild wild west where the cowboys come from. The word 'smokin' makes you envision the gun-totting cowboys. Now considering this, how does it compare with Smokin' Lee's? What's Lee gotta do with 'smokin'? 'Lee' sure does remind you of China but definitely not the cowboys. The brand manager at Smokin' Joe's must have thought that the common element 'Smokin' might help the new brand establish itself easily. I am not sure of that, but definitely if brand-naming follows any logic (even if not pure logic but perception-driven logic), then this is a clear case of 'anti-logic'. Even if brand-naming isn't about logic, it definitely must not be so obviously 'anti-logical'.

Smokin' Joe's is Fresh Pizzas. Smokin' Lee's is Home Delivered Chinese Food. Do the two sound/mean similar things. May be. May be not. Yes there could be an overlap but the two do seem different things. Then why use 'Smokin' as a common word (or theme). My word, the two brands should've been entirely different with different promises. A brand focussing entirely on Home Delivered Chinese Food is a new happening in the market but Smokin' Lee's might not help to exploit the potential.